I currently host my website on another provider. Can you transfer it

Yes. We currently support transfer over providers for a limited free service. Shared services are eligible for a transfer of total size of 10GB files for free. Reseller plans are eligible for transfers up to 25GB and limited to 15 cPanel accounts. Currently we cannot transfer VPS or dedicated servers as you must transfer them your own. 
If you need helping with transferring your website to us, please open a ticket with following information.

  1. Shared packages
    • Your current cPanel login URL
    • Your current cPanel login username
    • Your current cPanel login password
  1. Reseller packages
    • Your current WHM login URL
    • Your current WHM login username
    • Your current WHM login password

Once we receive these credentials, we will transfer your files to our servers. But please keep in mind this service can take time depending on your current provider limitations.

 

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Can you provide few example sites that your company is hosting

No. We respect our clients privacy and we would not be willing to share such details with any...

How often do you create backups

We backup shared servers at a weekly rate. Reseller servers are backuped twice a week and VPS's...

Can I test your services

Currently we do not offer trial/testing accounts on our servers as they are potential threat to...

I need something other than given packages

You can submit a ticket to our pre-sales department with your requirement. We are happy to tailor...

I need to talk, how can I contact you

We offer live chat at office hours (GMT +5.30) & we offer around the clock support tickets....

Powered by WHMCompleteSolution