If this is your first time business with us, (no previous payment/client confirmation) it may take up to 6 hours to setup your account. If you’ve already validated your account. It may take up to 3 hours depending on your service. Notably, dedicated servers would take up to 2 weeks depending on your configuration. Custom configurations do take time longer than usual.
If your account is on hold, please submit one of the following to confirm your account. (Scanned document)
- Your national identity card
- Your passport
- Payment/Billing proof
Additionally, we may confirm your account over phone.
